For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in more than 100 countries around the world.
Waters Corporation's Professional Services Organization is comprised of highly skilled, motivated and customer focused professionals that partner with customers to ensure successful utilization of Waters’ product suite. As a regional professional services business manager you will be working for an industry leader committed to delivering Waters’ legendary service to our customers utilizing our scientific instrumentation and software. In this role, you will have the opportunity to manage a team providing professional and/or technical expertise on Waters' innovative product suite for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries. As an equal opportunities employer, this role is open to any person irrespective of age, gender, race or religion.
We are currently seeking a Professional Services Business Manager who will be responsible for managing the field-based, professional services team of approximately 12 staff in one of the major European geographic regions. The three regions are Northern Europe (Ireland, UK and the Nordics), Southern Europe (France, Italy, Portugal and Spain) and Central Europe, comprising Belgium, Netherlands, Germany and Switzerland plus support of the Eastern European countries. You will work in collaboration with sales and service managers to successfully deliver all services required for professional services engagements with customers. Currently this team is responsible for consultation services, deployment and configuration services along with maintenance and support services delivered to customers using the whole Waters informatics product line.