Waters Corporation

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Sr. Customer Education Manager

Sr. Customer Education Manager

Numéro de position 
Waters Division
Field Support
Localisation(s) du poste 

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For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in over 100 countries around the world.



We're a dedicated team to deliver customer trainings. We’re working to open a new page of professional customer education school at great business momentum. This is a place where work is challengeable but also rewarding and your talent will be very much valued..


Your responsiblities are to setup and optimize business strategy for customer education to support business growth, which including:

  • Working with training manager, evaluate current training status, and propose a practical strategy to allocate right resources, reduce training backlog, and achieve high-level training data management
  • Working with training manager, optimize training materials, course setup and setup a quality control system for training
  • Explore new business model to improve training efficiency and meet different needs from customers
  • Design and Build up a strong, professional trainer team
  • Improve Lab management and ensure labs to meet EHS and other regulation


  • At least 8 year experience on customer education or training
  • At least 5 years experience for Team management
  • Good Management skill
  • Good communication skill in both Chinese and English
  • Good at strategic thinking and strong execution capability
  • Bachelor or above


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